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Rock, Paper, Cynic
6091-2 Compton Ave.
Halifax, NS
B3K 1E8
Canada

store@rockpapercynic.com

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Is something funky with your order? We have a list of common difficulties, so maybe we can help you with whatever trouble you're experiencing. Or, you can send us a message using the form below, and we'll get back to you as soon as possible.

Why does my package say "processing" after two weeks? When will it ship?

The RPC store has two package statuses:
Pending (your payment is still coming through)
Processing (your payment came through; the package is on its way)

Basically, our package turnaround time is short that we use the same status for and order thats processing as for an order that's already flying toward you on wings of love.

How long will my package take to get here?

US & Canada (~1-3 weeks) Europe, Australia, New Zealand, Norway (~2-3 weeks) (These shipping times are good approximations, but not absolute truths.)

My order came through twice. I don't want two orders, and I don't want to be charged twice

On a few occasions, when internet connectivity is unstable during the ordering process, the store creates a duplicate of your order. This usually happens when you click twice on the confirmation button, after the software has made a record of the order, but before its charged you. You are NOT being double-charged (PayPal proofs its orders against this possibility). If you're still nervous about your payment, you can contact us below and we'll get back to you ASAP.

Sometimes I feel lonely.

We all do, and it's a truly terrible feeling. We hope you feel better soon. Please write or us, or order some complementary Intangible Happiness if it will help. We'll do what we can for you.

How big are your tees?

These designs are printed on wicked-fluffy Gildan Ultra Cotton shirts and are available in the following sizes*. The sizes are all men's (a good rule o' thumb provided by a customer who bought from us is that a women's Small is a men's Medium, M is a L, L is an XL, etc). Measurements are in inches, and are taken with the shirt laid flat. "Width" is therefore half of circumference. For more information about the manufacturer, visit the Gildan website.

S M L XL XXL
Width 18 20 22 24 26
Height 28 29 30 31 32

Is the last song my "Some Songs for Some People" disc missing or damaged?

Unfortunately, because of time restrictions in preparing the CD, we had to cut The Death of the King [Reprise] from the expected track listing. You can listen to it here and download it for free here, if you like.

Another unlisted track, the vintage version of Raising Cain, is there as a bonus (to show you how RPC music sounded a year ago [before release], and how far the songs have come with your support). It will sound very grainy. Let my feeble skills encourage you to hone your craft, whatever it may be.

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